FAQ

Frequently Asked Questions

Everything you need to know about our products, shipping, and policies.

Shipping & Delivery

How long will it take to get my order?

Standard shipping typically takes 3 to 7 business days for domestic deliveries. International shipping can take 7 to 14 business days depending on your location and customs processing.

Do you offer tracking information?

Yes! As soon as your order ships, you will receive an email confirmation containing your tracking number. Please allow up to 24 hours for the tracking system to update.

Do you ship internationally?

We sure do! We ship to most countries worldwide. Please note that international orders may be subject to import duties, taxes, or customs fees upon arrival, which are the responsibility of the customer.

Orders & Returns

What is your return policy?

We offer a 30-day return window for all unused items in their original packaging. To initiate a return, please head over to our contact page or email us with your order number.

Can I change or cancel my order?

We process orders quickly to get them to you as fast as possible. If you need to make changes or cancel an order, please email us within 1 hour of purchase, and we will do our best to accommodate your request.

Our Products

Are your products eco-friendly / sustainably made?

Absolutely. Sustainability is core to our mission. We source our materials from ethical suppliers and use recyclable packaging materials wherever possible to minimize our environmental footprint.